Web Privacy Statement

Collecting and Using Personal Information

When you visit and navigate our website and the pages contained therein and utilize web applications, and when you communicate with us via our website and web applications, we will not collect personal information about you unless you provide us that information voluntarily. Any non-public personal information that you may provide via our website will be used solely for the purpose(s) stated therein. CommunityCare will not sell, license, transmit or disclose this information to non-affiliated third parties unless (a) expressly authorized by you, (b) necessary to enable CommunityCare or its employees, contractors agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.

For purposes of this Privacy Statement, "personal information" means data that is unique to an individual, such as a name, address, Social Security number, e-mail address, or telephone number. From time to time, we may request personal information from you via our website in order to deliver requested materials to you, respond to your questions, or deliver a product or service.

Data Communication

We welcome your comments or questions about our website and have provided e-mail addresses for receiving those communications. We will share your comments and questions with our customer service representatives and those employees most capable of addressing your questions and concerns.

Please note that non-encrypted e-mail sent to CommunityCare may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit. For that reason, to protect your privacy, please do not use e-mail to communicate information that you consider confidential. If you wish, you may contact us instead via non-cellular telephone at the numbers provided at various locations on our website or, in the case of individuals covered by health plans insured or administered by CommunityCare or its affiliates, at the Customer Service toll-free number that appears on your ID card.

Other Information; "Cookies" and "Tags"

When you visit our website, we may collect certain information that does not identify you personally, but provides us with "usage data," such as the number of visitors who visit the website and/ or what pages are visited most often. This data helps us to analyze and improve the usefulness of the information we provide.

Like most commercial website owners, we may use what is known as "cookie" technology. A "cookie" is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat visitors, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address.

We may also use what is known as "client-side page tagging", which uses code on each page to write certain information about the page and the visitor to a log when a page is rendered by your web browser. This technique is also commonly used on commercial websites. "Tagging" does result in a JavaScript program running on your computer, but it is limited to providing information about the page that you are requesting and the configuration of your browser. It will not read any of your data files or execute any additional programs. It does not extract any personal information about you, such as your name or address. You can prevent tagging by disabling JavaScript in your browser, but that may prevent you from using all of our website's functions.

Linking to Other Sites

From time to time, CommunityCare's website may include links to other websites, which may or may not be owned or controlled by CommunityCare. We include these links because we believe might be useful or of interest to you. We cannot, however, be responsible for the privacy or security practices employed by other website owners or the content or accuracy of the information contained on those other websites. Links to various non-CommunityCare websites do not constitute or imply endorsement by CommunityCare of these websites, any products or services described on these sites, or of any other material contained in them.


CommunityCare has adopted and adheres to stringent security standards designed to protect non-public personal information it receives or transmits against accidental or unauthorized access or disclosure. Among the safeguards that CommunityCare has developed for this site are administrative, physical and technical barriers that form a protective firewall around the information stored on its web site.

Changes to This Statement

CommunityCare may change its Privacy Statement from time to time without notice. We encourage you to periodically reread this Policy to see if there have been any changes that may affect you. This Privacy Statement is not intended to, and does not, create any contractual or other legal rights in or on behalf of any party. For more information regarding our HIPAA privacy practices please use the link below.